Onward Reserve Reviews

I expected a decent range of sizes, and for the most part, they had what I was looking for. The only downside was that one of the shirt colors I wanted was out of stock, but overall it wasn’t a big deal.

Maybe it’s just me, but I felt like there wasn’t a whole lot to choose from. A lot of the styles seemed similar, so if you’re looking for something a little different, the variety just didn’t really feel like it was there.

I tried using a discount code at checkout and it just never applied, even though it looked like it should’ve worked. Super frustrating, because what’s the point of offering a promo if the site won’t actually accept it? I emailed support thinking maybe they could fix it or at least explain what happened, but nope, completely ignored. Not exactly a great experience

I ordered this shirt because it looked like a soft blue in the photos, but when it showed up, it was way darker and kind of dull. I was expecting something lighter and more... I don’t know, just not this shade.

The fit was fine and shipping was totally okay, so it wasn’t a complete miss. But the color photos really need to be more accurate because if I’d known what it actually looked like, I probably wouldn’t have bought it.

The initials turned out really nice, so I’m happy with how it looks overall. But i do wish there were more thread colors to choose from. Like, if you’re going to offer monogramming, give us some fun options, right? It also took a little longer than I expected, which wasn’t a huge deal, but still kind of annoying. Overall, it’s good, just not perfect

I really liked the clothes when they finally showed up — the quality was nice and everything looked cute. That said, the shipping felt kind of slow, which was frustrating. I’d probably order again, but also I’m not sure I’d want to wait that long every time...

I ordered a shirt and a pair of shorts, and they fit close to what the size chart said, which is always a relief. The shirt was true to size for me, no weird surprises there. The shorts were maybe just a little snug in the waist, but not enough to be a big deal or anything. I’d buy from them again, I’d probably just take an extra minute to double check the measurements next time, especially for bottoms

The site was annoying to use because the pages kept freezing on me. When I finally got to checkout, it was a total mess and made the whole process way more frustrating than it should’ve been.

The exchange itself went fine, but the shipping took a bit longer than I expected. It wasn’t a huge problem, but delays like that do make me a little less confident about ordering again.

I had a little mix-up with my Onward Reserve order, so I reached out to customer service by email. They got back to me the next day, which wasn’t a huge deal, and they were really nice about the whole thing. They fixed the issue without making it feel complicated or annoying. I would’ve liked the first response to be a bit quicker, but things happen, and overall I was happy with how they handled it.

I signed up for the loyalty program thinking it would be a nice little way to save some money here and there, especially since I shop often enough that it seemed like it might add up over time. But the whole thing ended up being way more frustrating than helpful. The points didn’t show up right away, so I kept wondering if they were even being tracked properly, and then when I finally tried to use the rewards, it wasn’t very clear how to apply them. At checkout, it kept acting like I didn’t have anything available, even though I was sure I should have. I reached out to customer service hoping they could clear it up, but the response felt really generic and didn’t actually solve anything. In the end, it just felt like a lot of extra effort for barely any benefit, so I don’t think it’s worth the hassle for me

Just a heads up if you’re ordering from onwardreserve.com: don’t expect your stuff to ship quickly. I thought my order would be on its way within a few days, but it took way longer than that just to start moving. The tracking didn’t update much either, which made it even more frustrating. The clothes themselves were fine once they finally arrived, but the shipping experience really soured it for me. I’d think twice before ordering again unless you’re not in any rush.

The care instructions on the shirt tag were clear, and it washed just fine. I do wish the site had a little more detail though, I was in a hurry when I ordered, so maybe the timing just wasn’t great for me to dig around for extra info.

I ordered my usual size, but the shirt fit really strangely, tight around the shoulders and then loose and baggy everywhere else. I tried to return it, and that was a whole hassle too. What made it even more annoying was that I couldn’t seem to get any actual human help, just automated messages and forms. Definitely not buying clothes from here again...

I don’t know, maybe it’s just me, but the site feels kind of old-fashioned. The layout seemed a little all over the place, and the product pages didn’t really feel clean or easy to look through. I only browsed for a bit, but it felt clunky enough that I didn’t really enjoy using it. Just not my style

I don’t really get the pricing at Onward Reserve. Some of the stuff looks nice online, but once you look at what you’re actually getting, it feels overpriced to me.

I expected the quality to match the cost a lot more than it did. It kind of gave me the impression they’re more focused on charging for the brand name than giving customers real value. Maybe other people are fine with it, but I wouldn’t buy from them again.

My order ended up arriving way later than expected, and the tracking barely changed the whole time. I’m sure I won’t be ordering again, since the delivery just doesn’t feel dependable.

I stopped in and the staff inside were really helpful, like right away they made it easy to figure out what I needed. It’s always nice when you don’t have to wander around confused or feel like you’re bothering someone, you know? Just a good, simple experience overall.

The shirt felt cheap right out of the package. after the first wash, the seams already started coming loose, which was really disappointing. For the price, I expected better Quality.

In my experience, the return took way longer than I expected, and support barely got back to me. I’m still waiting on my refund, which has been frustrating.